WHATSAPP INBOX

Unified WhatsApp Conversations Hub

KEY BENEFITS

Why Teams Love the Powerful Arthix Inbox Solution

Create advanced automation flows with an intuitive drag-and-drop builder that requires zero coding skills. Easily define triggers, set conditions, and add time delays to design workflows that simplify complex processes.

Build seamless multi-step customer journeys that improve engagement and ensure consistent experiences across every interaction, helping your team work smarter and more efficiently.

With a flexible and scalable system, you can automate repetitive tasks, reduce manual effort, and focus on delivering faster, more personalized responses that enhance customer satisfaction and drive business growth.

Multi-Agent Support

Assign conversations to specific team members so every customer gets personal attention. Multiple agents can work simultaneously without stepping on each other.

Smart Routing

Automatically assign incoming conversations based on custom rules such as language, topic, or agent availability. Reduce response time dramatically.

Canned Responses

Save and reuse your best-performing replies as quick-access templates. Handle repetitive queries in seconds while maintaining a personal touch.

Message Search

Find any conversation instantly with powerful full-text search across all messages, contacts, and attachments. Filter by date, agent, or tags.

HOW IT WORKS

Get Started in Three Simple Steps

From connection to conversation in minutes, not days.

Created with Snap
01

Connect Your WhatsApp

Link your WhatsApp Business API number to Arthix with our guided setup wizard. The entire process takes under five minutes with no technical expertise required.

02

Invite Your Team

Add agents and managers to your workspace. Define roles and permissions so everyone has access to exactly what they need, nothing more and nothing less.

03

Start Conversations

Begin receiving and responding to messages in real time. Set up routing rules, canned responses, and labels to organize your workflow from day one.

DEEP DIVE

Advanced Inbox Capabilities

Powerful sub-features that make every conversation smoother and more productive, enabling faster responses, better organization, seamless collaboration, improved customer insights, and enhanced overall team efficiency.

Real-Time Notifications

Get instant alerts for messages, assignments, and SLA breaches so nothing falls.

Multi-Language Support

Detect the customer's language and route conversations to fluent agents.

Conversation History

Access complete message history for every contact.

Role-Based Access

Control access with granular permissions for agents, managers, and admins.

DETAILED FEATURES

Everything Inside the Inbox

A comprehensive set of tools designed for fast, organized, and effective customer communication.

Quick Replies
Type a shortcode and instantly expand it into a full response. Create unlimited quick replies organized by category for lightning-fast support.
Contact Info Sidebar
View full customer profile with every conversation. See custom fields, tags, previous interactions, and notes without leaving chat window.
Message Labels & Tags
Organize conversations with color-coded labels and custom tags. Filter your inbox by priority, topic, or status to stay on top of what matters most.
Conversation Notes
Add internal notes to any conversation your team can see. Share context between agents during shift handovers without the customer ever knowing.
File Sharing
Send and receive images, videos, documents, and voice notes directly within the inbox. Drag-and-drop support for files up to 25MB per attachment.
Read Receipts
Track the full lifecycle of every message with real-time status indicators. See when messages are queued, sent, delivered, and read by the recipient.
GET STARTED FREE

Ready to Explore All Features?

Start your free trial today and experience every module hands-on. No credit card required, no setup fees, no strings attached.

Official WhatsApp Partner
Enterprise-grade Security
Priority Support
No Credit Card Required